Lost access to router or filtering software. Recover or reset admin credentials safely.
If you never changed the password, it might still be the factory default:
Before resetting, check if you saved the password somewhere:
If defaults don't work and password is truly lost, reset the router:
You'll need to reconfigure everything from scratch. Write down current WiFi credentials first!
Once reset, you must set everything up again:
No account required for free DNS filtering. Just use the DNS servers.
If you can't log into Qustodio to uninstall it:
If you have the physical Circle device:
No recovery option available. Must factory reset device:
If parent account is lost and child device is locked:
If you can't remove Family Safety from child's Windows account:
Similar to iOS, but slightly different:
resetpassword
Store all filtering/router passwords securely:
Some situations require manufacturer assistance: